Privacy Policy

Heart of Gold (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, donate, or interact with our programs.

We may collect the following types of information:

• Personal Information: Name, email address, mailing address, phone number, and payment details when you donate or contact us.

• Non-Personal Information: Browser type, IP address, and pages visited on our site, collected automatically to improve user experience.

We use your information to:

• Process and acknowledge donations.

• Send thank-you notes, updates, and impact stories.

• Respond to inquiries or requests.

• Improve our website and outreach.

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Sharing Your Information

We will never sell, rent, or trade your personal information.
We may share information only when:

• Required by law or legal process.

• Necessary to process a payment or donation through secure service providers.

Payment Security

All online donations are processed through secure, encrypted payment systems. We do not store full credit card details on our servers.

Cookies & Tracking

Our website may use cookies to improve functionality and enhance your browsing experience. You can disable cookies in your browser settings, but some features may not work properly.

Third-Party Links

Our site may link to other websites. We are not responsible for the content, security, or privacy practices of third-party sites.

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Protecting Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can remove it.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

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Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Heart of Gold
📍 7209 E WT Harris Blvd STE J 290
Charlotte, NC 28227-1004